Apple Support - Recent Knowledge Base Articles

Learn more about Boot Camp and its new features for OS X Lion.

Installing iWork '09 from DVD should bypass the prompt for a serial number. However, in some cases the prompt for the serial number remains after the installation. This may happen if a trial version of iWork '09 is already installed and it is a higher version number than the one being installed from DVD.

The following message may appear when you open iTunes: "iTunes requires Windows 2000 or later. Please make sure compatibility mode is disabled in the Compatibility tab of the properties for iTunes.exe."

OS X Lion and Mac OS X v10.6 provide third-party software for printers or scanners via Software Update. Simply connect your printer or scanner, and if software is needed and available, the software will be automatically downloaded as part of the creation of the printer/scanner queue. Note: If you've haven't used Software Update recently on your Mac, please run it before connecting a printer or scanner to update your Mac's database on what software is available.

OS X Lion brings you a new way to interact with your Mac. Tap, scroll, pinch, and swipe your way through your Mac with Multi-Touch gestures, directly controlling what’s on your screen in a more fluid, natural, and intuitive way.

Mac OS X includes a Reset Printing System troubleshooting function that you might want to use after you try all other printing troubleshooting steps for Mac OS X 10.6 or later, or Mac OS X 10.5.8 or earlier.

To benefit from the new features of an OS X upgrade, it's a good idea to update your third-party software as well.

You may want to restore your iPhone, iPad, or iPod touch and set it up as new to troubleshoot an issue. Take steps to preserve your data before restoring as new by following this article.

With iTunes 10.4 or later on OS X Lion, you may get the following alert when attempting to play some older media files: "This movie requires QuickTime, which is not supported by this version of iTunes."

The OS X Lion v10.7.1 Update is recommended for all users running OS X Lion and includes general operating system fixes that enhance the stability and compatibility of your Mac.

This article covers updates to basic MobileMe setup in OS X Lion and explains the difference between the MobileMe Preferences Pane and the Mail, Contacts, & Calendars preferences pane.

This article explains where Apple Loops are installed with Logic Studio and Logic Express 8.

After updating to OS X Lion, some of your 32-bit Audio Unit plug-ins may not be available if you are using Logic in 64-bit mode.

After upgrading to Mac OS X v10.6 Snow Leopard from Mac OS v10.5 Leopard, Logic Express 9 and Logic Studio (2009) applications such as Logic Pro 9 or SoundTrack Pro 3 may quit unexpectedly. This may occur when attempting to save, bounce, or quit.

The Logic Pro or Express 8 startup process may stop when the startup screen shows "Searching for Audio Unit plug-ins." The mouse pointer remains an arrow, and the computer remains responsive. You can still quit Logic using the keyboard shortcut (Command-Q).

Sometimes the input assignments for Aux channel strips you use to route audio from ReWire applications may shift in existing projects or templates. For example, channel strips that previously routed audio from Reason may now route audio from Ableton Live.

The aluminum Apple Keyboard (2011) has several new features. One of the most noticeable changes is the newly-labeled keys for use with OS X Lion features, such as Launchpad and Mission Control.

If Logic Pro isn't starting up properly or performing normally, try these basic troubleshooting steps to remedy the situation. Please note that these steps aren't exhaustive, and are not intended to cover any specific issue. They are fundamental, basic steps that are most effective in getting Logic Pro into good working order, and are the steps most often suggested by AppleCare Technical Support. If you are running Logic Pro 7, click here.

When you install Apple Loops from GarageBand, Logic Pro/Express, or any Jam Pack, you may notice that your loops don't all reside in the same location. Not only that, loop locations may vary from system to system, depending on what version (or versions) of GarageBand or Logic you've installed.

This article explains the system and Windows disc requirements for running Boot Camp.